Frequently Asked Questions
Everything you need to know about your next knitting project.
What is included in a We Are Knitters kit?
Each kit comes with everything you need to complete your project: premium yarn balls, wooden knitting needles or crochet hooks, the pattern, a small sewing needle, and a We Are Knitters embroidered label.
How long will it take to receive my order?
Standard shipping typically takes 3 to 5 business days within the continental US. International shipping times vary by destination but generally arrive within 7 to 10 business days.
Can I return my kit if I change my mind?
Yes, you can return any unused and unopened items within 14 days of delivery. Please note that the items must be in their original packaging to qualify for a refund.
I am a complete beginner. Are these kits suitable for me?
Absolutely! We offer kits labeled by difficulty level: Beginner, Easy, Intermediate, and Advanced. Our beginner kits include step-by-step instructions and access to video tutorials to help you master the basics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna in specific regions.
Are your yarns sustainably sourced?
Sustainability is core to our mission. Our yarns are 100% natural, and our wool is sourced using mulesing-free practices. Our needles are made from 100% FSC-certified beechwood.